Shipping Policy
Shipping Policy
Last updated: October 5, 2026
This Shipping Policy explains how Cowpoky processes and ships orders placed on Cowpoky.com.
Order Processing Time
Orders are processed within 1-3 business days after the order is placed. Business days do not include weekends or U.S. public holidays.
Some products may require additional preparation or fulfillment time before shipment. Processing time is separate from shipping transit time.
Shipping Destination
Cowpoky primarily serves customers in the United States.
If international shipping is available at checkout, available shipping options, costs, and estimated delivery times will be shown before you place your order.
Shipping Rates
- Standard Shipping: $5.67 USD
- Free Shipping: Available for orders of $100 USD or more
Shipping costs and available shipping methods are shown at checkout before you confirm payment.
Estimated Delivery Time
For U.S. orders, estimated delivery is 7-14 business days after processing is complete.
Total estimated delivery time for U.S. orders is usually 8-17 business days, including processing and shipping.
All delivery times are estimates only and are not guaranteed delivery dates.
Tracking Information
Tracking information is sent to the email address provided with your order after your order ships.
Tracking updates may take some time to appear after the carrier receives or scans the package.
Shipping Delays
Delivery may be delayed due to carrier issues, severe weather, holidays, high order volume, incorrect or incomplete shipping details, customs processing, or other events outside our reasonable control.
If your order appears delayed, please contact us at support@cowpoky.com with your order number.
Incorrect Shipping Address
Please review your shipping address carefully before placing an order.
If you entered an incorrect or incomplete address, please contact us as soon as possible at support@cowpoky.com.
We can only attempt to update a shipping address before fulfillment begins. Once an order has entered fulfillment or has been shipped, we cannot guarantee that the address can be changed.
Cowpoky is not responsible for delivery issues caused by incorrect or incomplete shipping information provided by the customer.
Customs, Duties, and Import Taxes
For international orders, customers are responsible for any customs duties, import taxes, brokerage fees, or other local charges required by the destination country unless clearly stated otherwise at checkout.
These charges are not included in our product prices or standard shipping fees and are determined by the destination country's customs or tax authorities.
Contact Us
If you have questions about shipping or delivery, please contact us:
Cowpoky
Website: Cowpoky.com
Email: support@cowpoky.com