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Shipping Policy

Last updated: October 5, 2026

This Shipping Policy explains how Cowpoky processes and ships orders placed on Cowpoky.com.

Order Processing Time

Orders are processed within 1-3 business days after the order is placed. Business days do not include weekends or U.S. public holidays.

Some products may require additional preparation or fulfillment time before shipment. Processing time is separate from shipping transit time.

Shipping Destination

Cowpoky primarily serves customers in the United States.

If international shipping is available at checkout, available shipping options, costs, and estimated delivery times will be shown before you place your order.

Shipping Rates

• Standard Shipping: $5.67 USD
• Free Shipping: Available for orders of $100 USD or more

Shipping costs and available shipping methods are displayed at checkout before you confirm payment.

Estimated Delivery Time

For U.S. orders, estimated delivery is 7-14 business days after processing is complete.

Total estimated delivery time for U.S. orders is usually 8-17 business days, including processing and shipping.

Please note that all delivery times are estimates only and are not guaranteed delivery dates.

Tracking Information

Tracking information will be sent to the email address provided with your order after your package has shipped.

Tracking information may take some time to update after the shipping carrier receives or scans the package.

Shipping Delays

Delivery may be delayed due to shipping carrier issues, severe weather, holidays, high order volume, incorrect or incomplete shipping information, customs processing, or other circumstances outside our reasonable control.

If your order appears to be delayed, please contact us at support@cowpoky.com and include your order number so we can assist you.

Incorrect Shipping Address

Please carefully review your shipping address before placing your order.

If you entered an incorrect or incomplete shipping address, please contact us as soon as possible at support@cowpoky.com.

We can only attempt to update your shipping address before fulfillment or shipment begins. Once an order has entered fulfillment or has been shipped, we cannot guarantee that the shipping address can be changed.

Cowpoky is not responsible for delivery issues caused by incorrect or incomplete shipping information provided by the customer.

Customs, Duties, and Import Taxes

For international orders, customers are responsible for any customs duties, import taxes, brokerage fees, or other local charges required by the destination country unless otherwise clearly stated at checkout.

These charges are not included in our product prices or standard shipping fees and are determined by the destination country's customs or tax authorities.

Lost or Missing Packages

If your tracking information shows that your package has been delivered but you cannot locate it, please first check around your delivery location, with household members, neighbors, or your local shipping carrier.

If you are still unable to locate your package, please contact us at support@cowpoky.com with your order number and tracking information so we can review the situation.

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Cowpoky
Website: Cowpoky.com
Email: support@cowpoky.com